General Questions

What is the shelf life of your products?

Our tinctures and elixirs are best used within 3 years, balms and oils within 2 years. Our creams and moisturizers are best used 4 months after opening. Using a scoop or wooden craft stick rather than your fingers will keep your cream fresh longer.

What are the particles in my tincture dropper?

We make all of our products with whole fresh and dried plants and there may be a small amount of plant particles that remain in the tincture after straining. You may also see some of the concentrated constituents precipitated from the extraction process. Both are perfectly safe and are a sign of the potency and vitality of the extract.

What is the benefit of choosing a glycerite over a tincture?

Glycerites are herbal extracts made with a base of organic flaxseed glycerin. Glycerites are safe for all ages, and a wonderful choice for children and those who prefer not to consume alcohol. Glycerin has a very low glycemic index score and is a delicious way to flavor drinks, smoothies and desserts.

Why do some of your tinctures formulas taste sweet?

Some of our tincture formulas include herbal glycerites, to add more medicine and sweetness to the blend. Glycerites are not sugar and have a very low glycemic index.

Do I need to refrigerate my products?

None of our products need to be refrigerated. We recommend storing all herbal remedies in a cool, dark place away from direct heat and light to help maintain freshness.

What is the best way to take a tincture?

For best bioavailability, tinctures are taken in a little bit of warm water after or in between meals. This will also dilute the alcohol and soften the taste. Our Better Bitters and other bitter tasting digestive formulas are best taken before meals to invigorate digestion.

Are any of your products suitable for children?

Our glycerites, teas, balms, creams, oils, and bug spray are safe for children when used as directed.

Can your formulas be taken together?

Generally yes, tinctures can be combined. If you are curious about a particular combination, we recommend checking in with us  here since the answer can depend on many factors.

Shipping Questions

Is your packaging material recyclable or biodegradable?

Yes! All our packaging is made from environmentally friendly, recycled and biodegradable materials. From our shipping boxes and padded Kraft paper envelopes, to padding paper and packaging tape - everything is made from recycled or plant based, biodegradable material and can be composted or recycled again. Our tea bags are made with plastic-free, corn based PLA liner and will break down in your home compost pile. We choose glass containers over plastic and these can be can be recycled as well.


All orders ship within 1-2 business days. Please allow 2-6 business days after shipment for your package to arrive.

Do you ship internationally?

Due to very high shipping costs for international orders and strict custom rules for herbal remedies in other countries, we currently ship only within the United States.

What are your shipping costs?

USPS Ground Advantage: $5.50 (up to 1lb)

USPS Priority Mail (1lb-2.99lbs): $9.00

USPS Medium Weight (3lbs-6.99lbs): $13.50

Heavy Goods (7lbs-20lbs): $17.00

How do I track my order?

After your order ships, you will receive a notification email with a tracking number and a link you can use to check your shipping and delivery status.

How can I change my shipping address?

If you contact us within a few hours after placing your order we will do our best to change your address.

What if my order arrives damaged?

Please email us a picture and we can replace the items right away.

Can't find what you're looking for?

Send us an email to tell us what you are looking for and someone from our team will get back to you as soon as possible.
Be sure to include your order number (if you have one).

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Other inquiries? Let's chat.